Visiting a land-based casino might not always be practical but that doesn’t mean you have to wait to play some of your favourite casino games. There are lots of online operators which offer all of the casino games you could ever want, ready to play without leaving the comfort of your own home.
However, with just too many on the market, it can be difficult to know who to trust. Here’s a look at whether online casino games are safe and if so, who you can trust.
Customer Service
If things go smoothly you might never need to contact the casino customer services, but if there’s a glitch you might need a bit of help.
There are lots of reasons why you might need some assistance, from making payments to queries about how to play or even making a withdrawal. You could also need aid in understanding the bonus structure of a particular casino game, for which you can either Learn more on their website or contact the website’s customer service facility.
When you need help from customer care, you won’t want to spend lots of time trying to figure out how to get in touch. Reliable operators make it easy to get in touch and typically offer a variety of methods such as email, telephone and instant chat.
If you can’t easily see how to contact customer service, you might want to rethink whether it’s a casino that you are willing to trust.
Regulated and licensed
In the past, the industry wasn’t licensed very well but all that has changed now. You can therefore feel confident about the safety of your online play, providing you choose an operator who is properly regulated and licensed.
In the UK, every operator must be licensed by The UK Gambling Commission; so, in simple terms if you don’t see this, don’t play!
The licensing acts as a form of protection for players, as many checks are carried out into the legitimacy of the casino, including making sure that the software they use is fair and that personal data isn’t sold on.
It’s easy if you want to check whether an online casino is licensed; the UK Gambling Commission details and the license number should appear on the operator’s home page.
Check the RTP stats
You don’t need much experience to know that the RTP is one of the most important stats of all. Return to Player – RTP – is a way of showing the average payout percentage.
As a general rule, the higher the RTP, the more attractive the casino game. A high RTP means that on average more money is returned.
The RTP will vary depending on the type of casino game that’s in play; the house edge is higher in some compared to others. For example, in online slots, the RTP is typically 94-97% while for blackjack it’s usually much higher, up to around 99%.
It’s important to remember that there’s no guarantee you’ll achieve the RTP; you could receive much more or much less. The RTP is an average taken over a very prolonged period of play.
Look out for for an RTP which is very low; this could indicate that the payouts are fixed and that you won’t be playing a fair game.
Play the best online casino games
It’s fair to say that there are still some shady operators on the market but if you follow the above guidelines, you’ll be able to play new casino games at NetBet and other trusted operators with real peace of mind.